Why You Thought Yahoo! Search Sucked (and Why You Might Now Notice it Doesn’t)
I worked at Yahoo for five years.
And for five years I used Google.
Giving a presentation about our contextual advertising to a group that included our SVP, he mad a remark about my Firefox still being set to Google. I played it off, saying I didn’t use it and quickly showed how I had a ‘y’ keyword mapped to search on Yahoo.
A half-truth. True, I didn’t use the searchbox in the browser. But also true that I also had ‘g’ mapped to google (and used that 98% of the time).
Judging by my peers, fellow Yahoo engineers, I was far from alone.
When Yahoo Search Marketing was re-organized so that it fell closer to Yahoo! Search, I started to hear more about Search. How based on some studies we did well. Really well, in fact.
Knowing the individuals and the context, there wasn’t a heck of lot of motivation for lying. So I started using Yahoo Search for a bit and I found these two seeming contradicting statements:
1) The algorithm for Yahoo Search is really good.
2) It’s hard finding what you want with Yahoo Search.
What do I mean? Well, the search engine works, just you don’t see the results.
For instance, take a look at this page, an example from the Yahoo Search Marketing site showing advertisers where their ads appear:
So, imagine for a second that your search worked. The results you wanted for ‘Quigibo’ are right there. What do you see?

NOT QUIGBO.
Here’s the stuff I care about:

It’s that teeny little bit down in the corner.
Your results are buried in the page. You see one, maybe one and half results.
So when you do a search, does it work? Yes.
Do you see it? No.
Which is why it was exciting to see Yahoo’s new alpha:

Simple, clean, elegant.
I even like that I can collapse sponsored results.
It’s not that I have anything against, in fact, for commericial queries, they can be darn useful, it’s just I want control. If I’m searching for Perl’s tie operator, odds are ads are just a waste of space.
It’s still a bit early, but it looks like Yahoo might be getting it’s mojo back.

April 5th, 2007 at 7:33 am
[…] It’s nice that sponsored results have moved to the sidebar. One of the gripes about Yahoo!’s excellent search is the box of sponsored results on top of popular SERP’s. […]
April 5th, 2007 at 9:31 am
In the end, it’s still Yahoo.
The difference between Google and Yahoo isn’t about search results. It’s this: Google is in the *Internet* business; Yahoo is in the internet *Business*…
April 6th, 2007 at 2:28 am
[…] Why You Thought Yahoo! Search Sucked (and Why You Might Now Notice it Doesn’t) (tags: ads google search yahoo) […]
April 7th, 2007 at 7:39 pm
this from the same people who hand-optimize their top results because their algorithm sucks? give me a break.
April 7th, 2007 at 9:11 pm
Google hand optimizes their results too…they’re just too ashamed to admit it in public.
Bill - in fairness to Yahoo, the screenshot shows the search results for “cellular phones”, which is a highly commercial search term.
April 10th, 2007 at 2:19 am
good post, bill. google will fall like any other empire. not sure who the other rick is. he’s a fake.
April 10th, 2007 at 5:33 pm
This is like in Star Trek VI were there are two Captain Kirks and I have to figure out which one to shoot.
April 28th, 2007 at 11:36 pm
alpha rocks! go yahoo!
July 25th, 2007 at 5:30 pm
I use alpha a hell of a lot and I gotta say it’s an awesome product. While I still use google to search for technical stuff (perl syntax, php hacks) I find Yahoo!’s search results more relevant for research on topics that don’t require contextual matching. Rock on, Y!