Comments on: PayPal: Most Difficult Unsubscribe. Ever.

By: JIM

JIM — Tue, 02 Sep 2008 08:32:10 +0000

Ok people if Paypal have caused you distress here is a cheap way to cause them some back …especially if you are a power seller …it takes one of there people a couple of days to get this in order …to their expense only costs you a tenner …ENJOY

From: PPELCE@paypal.co.uk
Date: xxxxxxxxxxxxxxx
To: xxxxxxxxxxxxxxxxxx
Subj: Executive Escalations Response xxxxxxxxxxxxxxxxxxxxxxxxxx

Dear……………………

Data is held by PayPal in accordance with the Data Protection Act
1998
(’the Act’) and a request for information can be made under Section 7
(1)
of this act.

Please note that a fee of £10.00 GBP is payable to PayPal (Europe)
Ltd

(’PPEL’) in respect of this request (Section 7(2)(b) of the Act). This

fee can be made by cheque or postal order made payable to PayPal

(Europe) Ltd. In addition, under Section (7(3)) of the Act, PPEL is

entitled to satisfy itself to the identity of the person making a

request. In this regard, please provide a copy of a utility bill,
issued

within the last six months, confirming your address. Alternatively,
you

could provide a photocopy of the photograph and identity details page
of

your passport.

The above documentation and fee must then be returned to the
following
address:

Executive Escalations

PayPal (Europe) Limited

P.O. Box 9473

Dublin 15

Ireland

Please note that upon receipt of this fee and documentation PPEL has
40
days to comply.

Copyright (c) 1999-2007 PayPal. All rights reserved. PayPal (Europe)
Ltd. is regulated by the Financial Services Authority in the United
Kingdom as an electronic money institution. PayPal FSA Register
Number:
226056

Sincerely,
xxxxxxxxxxxxxxxxxxxxxxxx
Executive Escalations
PayPal, an eBay Company

By: John

John — Sat, 23 Feb 2008 04:27:35 +0000

They obviously need a wake up call. Very rude to customers etc. We will be starting up our own business to replace Paypal, a better place for customers in this growing society of online buying. Yes, better customer relations and a more reliable service. Let it be known.
-See you soon

By: a

Tue, 31 Oct 2006 20:31:47 +0000

Got a problem with paypal?Tell them about it.
Complaint-response@paypal.com
Ive sent them atleast 30 emails and at this address they answer every one.Usually with a prewritten response but atleast they actually have to read you telling them to go fuck themselves.Want to send it anonomously?Then get torpark and set up a hotmail account.
http://www.torrify.com/download.php

By: SCOTT

SCOTT — Wed, 11 Oct 2006 23:44:32 +0000

I JUST WANT TO VENT ABOUT PAYPAL ! Piece of shit motherfuckers!

FUCK WWW.PAYPAL.COM - fuck paypal FAQ - fuck paypal sutomer service - fuck the retards in their horrible call center - fuck the 3 hour wait times - fuck everything about the bastards. GO GOOGLE BEAT THE SHIT OUT OF THEM! PLEASE!!!!!!!!!!!!!! (Litteraly, lets see Google staff head over to paypal head office and take a huge dump on the front steps! Then go inside with a baseball bat and break some fucking heads!) Assholes - I AM SO FUCKING FED UP OF THE PAYPAL BULLSHIT!!!!!!!!!!!!!!!!!!!!!

By: Bill

Bill — Thu, 27 Jul 2006 16:36:21 +0000

As Derek said, report them under the CAN-SPAM act.

By: Ben

Ben — Thu, 27 Jul 2006 09:57:00 +0000

I’ve validated my account, done EVERY step to “Unlimit” my account. It says “we will review your account in 3 working days” ITS BEEN FUCKING 2 MONTHS.

I’ve sent them, 54627 emails asking them what the fuck is wrong, and they keep telling me to go to the NON-EXISTANT “Fax Information” link.

So I give them screenshots, walkthoughs and everything, and they reply with the same fucking email.

Talk about bullshit.

By: Bill

Bill — Mon, 10 Jul 2006 16:09:48 +0000

Yes, because I called the paypal support #, finally relented and was unsubscribed.

It’s not a scam.

By: Owen

Owen — Mon, 10 Jul 2006 16:00:20 +0000

still think it isn’t a scam?

http://www.vnunet.com/vnunet/news/2160004/cyber-criminals-talk-voip

By: Barb

Barb — Fri, 30 Jun 2006 17:08:14 +0000

Gosh, being old and not all that computer savvy doesn’t sound so bad after reading this. :)

By: neb

neb — Thu, 29 Jun 2006 21:25:31 +0000

Bill. Paypal itself is a phishing scam. Watch out!

By: Bill

Bill — Thu, 29 Jun 2006 21:13:03 +0000

Nope, not a phishing scam. Paypal customer service really is that unbelievably bad.

By: Holly Ward

Holly Ward — Thu, 29 Jun 2006 21:10:42 +0000

All those passwords you typed in while trying to log in? CHANGE THEM!!!! NOW!!!

I hope it’s not too late. This is one scary phishing scam - I would have fallen for it myself.

By: Bill

Bill — Thu, 29 Jun 2006 21:02:51 +0000

It is *not* a scam.

Not unless they’ve also hijacked the paypal.com domain.

By: owen

owen — Thu, 29 Jun 2006 20:44:47 +0000

this IS a scam - there are now scammers who have 800 number accounts and automated IVR Voip systems - they are after your ID and better yet your bank account info - DO NOT FAX THEM ANYTHING!!!!!

By: Marc

Marc — Thu, 29 Jun 2006 20:36:03 +0000

Unreal. Well, I dugg it. Well, I don’t dig what they’re doing - I think it sucks. But I digg it. Eh, you know what I mean.

By: Martin

Martin — Thu, 29 Jun 2006 20:01:04 +0000

I first thought this is to funny to be true. It does not matter if the email was from a phisher as long as the customer services response was from paypal. How can they think someone would do this to unsubscribe to a newsletter ?

By: Bill

Bill — Thu, 29 Jun 2006 19:29:26 +0000

100% positive it’s Paypal (unless it’s a Phisher with customer service :-)

Good point though — I typed in the URL myself to make sure I was hitting the right site.

By: nblsavage

nblsavage — Thu, 29 Jun 2006 19:22:12 +0000

Um Bill…you might want to look closely at those “Account needs to be validated” emails - likely they didn’t come from Paypal and are probably “phishing” emails - hoping to catch a sucker.

By: ben

ben — Thu, 29 Jun 2006 19:06:34 +0000

I have gotten like 5 emails from paypal today. My account needs to be validated. My account needs blah this or that.

So I logged in and looked for any charges or transfers and saw that there was a transfer for 2 dollars in October from me to Paypal. And then it said that the transfer was in dispute.

What the hell though. All of sudden, 5 emails from paypal? What are they doing?

I removed as much info as I could from my account without actually killing the account.

By: Bill

Bill — Thu, 29 Jun 2006 18:59:19 +0000

Thanks Derek! I’m definitely going to give that a whirl. Now that I know they’re in violation of CAN-SPAM, I’ll see if the good folks at Slashdot, Digg, etc. are interested. =) If so, maybe that will help convince Paypal to let me unsubscribe.

By: Derek

Derek — Thu, 29 Jun 2006 18:36:43 +0000

http://www.ftc.gov/bcp/conline/pubs/buspubs/canspam.htm

“It requires that your email give recipients an opt-out method. You must provide a return email address or another Internet-based response mechanism that allows a recipient to ask you not to send future email messages to that email address, and you must honor the requests. You may create a “menu” of choices to allow a recipient to opt out of certain types of messages, but you must include the option to end any commercial messages from the sender.”
[…]
“Penalties

Each violation of the above provisions is subject to fines of up to $11,000. ”

… I say stick them with the CAN-SPAM violation and earn yourself 11,000 presidential flashcards in the process.