PayPal: Most Difficult Unsubscribe. Ever.
Thursday, June 29th, 2006I don’t use Paypal. I don’t care about Paypal. Yes, I know you Ebay whores are baffled, but it’s true, there is someone who doesn’t care enough about retired Precious Moments figurines to expose their checking account to Internet fraud. Go figure.
Apparently, even more startling to Paypal there is someone who doesn’t care about their newsletters. Shocking, I know. Take a second to gather yourself before continuing. So, if you don’t care about Paypal, which if you haven’t caught on, I don’t, what do you have to do, to get off their email lists?
You have to fax a photo ID to Paypal.
No, I’m not shitting you. Yes, they really have created things this way.
How, you ask? Follow my path of woe, dear reader.
I start getting spam by Paypal. Apparently, they decided to start a newsletter. Good for them. I’m sure that’s what they need to thwart off the impending cock-punching from Google’s GBuy or whatever. Go newsletter.
So I get newsletter. Mistakenly, I think it’s a semi-reputiable company, and read through an entire page of fine print (pdf here) to find the unsubscribe link. Click. “To unsubscribe, log in to your account.” Damn it, I got the link from your email, you should be able to unsubscribe me automatically!
Fine, whatever. Click on Login.
“Enter name & password.” I don’t know. I don’t care abot Paypal. I just want off their damn newsletter. I try various passwords. None work. Fuck.
“Click here if you forgot your password.” Fine, click.
“Answer your security question.” What? I don’t know. I don’t care! Guess answers fail. I don’t care about Paypal, I don’t care about this account, I just want off their damn email lists
“Click here to email Customer Service.” Fine, click. Short explanation. I don’t care about the account, I don’t use Paypal, I don’t need my password, just please remove me from your email lists.
In a nutshell, their response:
1. Fax the cover page and following documents to 1-402-537-5734.
· Valid photo ID
· Bank statement, credit card statement, proof of address (phone or
utility bill) listing your CURRENT address
2. Click "Continue to Fax Cover Sheet".
3. Fill out the form and click "Print Page".
To unsubscribe. From a motherfucking newletter.
I hope Google fucking destroys them.
Update: Digg this. Hopefully if it gets on Digg, someone at Paypal will pull their collective head out their asses.


